Optional Deal Not Able To Cancel Due To The Same Package ID
(Doc ID 736065.1)
Last updated on MARCH 01, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.3.0]
Information in this document applies to any platform.
When two or more different optional deals are purchased within a single transaction, the PCM_OP_SUBSCRIPTION_PURCHASE_DEAL opcode is not generating separate package_ids for the two or more deals. Once the deals have the same package_id, cancelling one will automatically cancel the other which is not correct. Each deal should have a separate package_id when it is not purchased as part of a plan. This issue was fixed and the problem does not exist after applying Rollup <Patch 6787882>.
Question: What to do for the already affected subscribers already having more than one optional deals with same package ID?
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