How to Prevent Mobile Workforce Management from Changing the Due on Date of an Order in the Past, to the Shift End Time. (Doc ID 737793.1)

Last updated on JANUARY 12, 2009

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.5.14
Information in this document applies to any platform.

Goal

How can a user prevent the Mobile Workforce Management  (MWM) system from changing a due on date in the past, to the end of the shift date and time.  If the customer needs reports that show what orders were late, then changing the due on date will skew those reports.

Solution

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