My Oracle Support Banner

How to Prevent Mobile Workforce Management from Changing the Due on Date of an Order in the Past, to the Shift End Time. (Doc ID 737793.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.5.14 and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

How can a user prevent the Mobile Workforce Management  (MWM) system from changing a due on date in the past, to the end of the shift date and time.  If the customer needs reports that show what orders were late, then changing the due on date will skew those reports.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.