Incorrect Rating Across Tiers When Impact Category Is "*"
(Doc ID 762777.1)
Last updated on APRIL 12, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and laterOracle Solaris on SPARC (32-bit)
Sun Solaris SPARC (32-bit)
Symptoms
Whenever the impact category is configured as "*" in the rate plan, the behavior of the rating is not correct.
Consider the below scenario with 2 tiers :
Tier 1 (0-1000)
Tier 2 (1000-2000)
Tier 2 (1000-2000)
Let's say, a customer has already used 900 minutes in the Tier 1 and then a usage comes for 200 minutes.
The expected behavior is : To rate 100 minutes in the Tier 1, and to rate 100 minutes in next tier, Tier 2.
This is not happening because of the "*" configured in the impact category field.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |