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MetaSolv Solution Users Receive Random "printer-related tasks" Errors When Accessing the Application Through Citrix. (Doc ID 781808.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.
MetaSolv Solution application accessed via Citrix


Symptoms


MetaSolv Solution users receive random "printer-related tasks" error messages throughout the application. 

Below is the error message received:

"Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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