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Printing Error Message Received in Random Areas of the Application Indicating a Printer Needs to be Installed - "Before you can perform printer-related tasks...". Applies to Citrix and Non-Citrix Environments. (Doc ID 781808.1)

Last updated on MAY 26, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution users receive Printing Error messages in random areas throughout the application indicating a printer needs to be installed and asking if they want to install one now. Below is the complete message text and an image of the Printing Error displayed in the application after clicking Inventory Management > Network Systems.

NOTE: The Printing Error message displays once per session. If a user selects NO to install a printer now, the message does not display again until the next logon.  

 

Printing Error Message Text


Before you can perform printer-related tasks such as page setup or
printing a document, you need to install a printer. Do you want to
install a printer now?

 

Image of Printing Error Message


 

Cause

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In this Document
Symptoms
Cause
Solution
References

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