When trying to export data from the web client, the user gets logged out of the system with an invalid/expired session error (Doc ID 786057.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Utilities Load Profiling and Settlement - Version 4.5 and later
Oracle Utilities Transaction Management - Version 4.5 and later
Oracle Utilities Energy Information Platform - Version 4.5 and later
Oracle Utilities Meter Data Management - Version 4.5 and later
Oracle Utilities Billing Component - Version 4.5 and later
Information in this document applies to any platform.
***Checked for relevance on 11-Apr-2012***


Goal

When exporting data from the Data Navigator in the web framework, an invalid/expired session error occurs and the user is logged out of the system.

Steps To Reproduce:
1. Log in to the web framework and select the Data tab at the bottom left of the menu.
2. Select a table and search for records.
3. Select some or all of the records and choose Tools -> Export to .xls or Export to .imp
4. A warning may come up, click on it for options.
5. You immediately get logged out with the Invalid or Expired Session message.


Solution

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