Users Accounts Getting Locked (Doc ID 791037.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.2.1 [Release 6.0.15 to 6.2.0]
Information in this document applies to any platform.
***Checked for Relevance on 9th May 2015***

Symptoms

Users are receiving tbs account locked error after login and idle. One user reports approximately 20 minutes idle time and when attempted to do something in TBS, MSS throws ORA-28000 Account locked error message.


Cause

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