Left Click Set Up On Mouse De-Activates Usage Of Menus In Oracle Clinicals (Doc ID 794506.1)

Last updated on MAY 15, 2009

Applies to:

Oracle Clinical - Version: 4.5
This problem can occur on any platform.

Symptoms

You are trying to switch the mouseclicks on a mouse to accommodate a left hander by using the
Windows Mouse properties option check box “Switch primary and secondary buttons.”

Except for the navigator of OC the mouseclick switching the left and right mouseclicks works fine. However, in the OC navigator, only the options for the right mouseclick are presented to the user when either the left or the right mouse button is clicked. The functions which were on the left mouseclick, the primary choices, are no longer available in OC’s navigator.
This appears to be the only application in which this problem occurs.

ERROR MESSAGES: none


NAVIGATION / REPLICATION PATH / CONFIGURATION CONTROL:
Responsibility: OC
Base Release/Patchset: 4.5.3 or 4.5


First step: in Windows XP > Start > Control Panel > Mouse > Buttons tab > Click on
‘Button configuration’ check box for ‘Switch primary and scondary buttons’

Second step: login to OC, then attempt to navigate any of the navigator options


OCCURRENCE PATTERNS: always

WORKAROUNDS: don’t switch the mouseclick settings

WHAT IS WORKING: everything else is fine

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms