ORA-01917 error when running OraGenSec.exe utility (Doc ID 802435.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.0.1 to 2.2.0 - Release: 2.0 to 2.2
Information in this document applies to any platform.

Symptoms

When running the OraGenSec.exe utility, the following errors are generated:

Error: ORA-01917: user or role 'CIS_READ' does not exist (DBD ERROR: OCIStmtExec
ute)occured while executing GRANT SELECT ON CISADM.CI_NT_DWN_PROF_L TO CIS_READ
Error: ORA-01917: user or role 'CIS_USER' does not exist (DBD ERROR: OCIStmtExec
ute)occured while executing GRANT SELECT,INSERT,UPDATE,DELETE ON CISADM.CI_NT_DW
N_TYPE TO CIS_USER

Cause

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