Generating Incorrect Notification For Non Currency Resources (Doc ID 842402.1)

Last updated on AUGUST 27, 2024

Applies to:

Goal

-- Problem Statement:
Need to notify the customer via email when his free minutes are about to finish.Let say, a customer has product with 500 free minutes.We need to notify him when he has consumed 400 free minutes,i.e 100 minutes are left.A notification event should be generated then,but the notification event is getting generated before the consumption of 400 minutes.

Created a product which has two rate plans. 1 for monthly cycle forward event (with MRC as $10 and free minutes as 500) and another for usage. The products provides 500 free minutes.

Created customer using this product and setting the credit limit in customer creation input flist. then rated the customer for first 100 minutes, It did not generated any notification
but as I rated for the next 100 minutes. it generated the notification event.

-- Steps To Reproduce:

1.Create a product which provides 500 free minutes.
2.Create a customer with provided flist using this product,which includes setting credit information in balinfo array as

Have tried with credit floor as -500 credit limit as 0 and credit threshold as 80,as 80% of 500 is 400

3. Pass some usage to consume 400 minutes and to generate notification event.

4.But this is generating "/event/notification/threshold -1 0" event after the consumption of only 125 minutes.

Solution

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