Unable To Generate Invoices For Large Accounts On HP-UX : PIN_ERR_NO_MEM
(Doc ID 846371.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 7.2.1 to 7.5.0]
HP-UX PA-RISC (32-bit)
How can one resolve the memory issues when attempting to generate invoices for some large accounts in production?
Invoicing completes successfully for some smaller accounts; however, attempting to generate invoices for some large accounts in production, one may encounter memory issues and the invoice process does not complete successfully.
Consider the below scenario :
- There could be an account group (hierarchy) with the paying parent including around 50 subordinate accounts.
- At the time of invoicing, there may be around 100,000 events to be processed from all these accounts.
- From testnap, if you run PCM_OP_INV_MAKE_INVOICE, only for the account ( like above ) with such high volume of usage, the invoicing may not complete successfully and you may encounter memory error like below :
loc 7:PIN_ERRLOC_POID, errclass 1:PIN_ERRCLASS_SYSTEM_DETERMINATE, rec_id 0, resvd 0
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID  0.0.0.1 /error_poid 35019426670 0
0 PIN_FLD_ERR_BUF ERR 
<location=PIN_ERRLOC_POID:7 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NO_MEM:1>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
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