Committing Products In BRM Is Not Publishing Messages Into AQ_QUEUE (Doc ID 850074.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.3.1 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 26-Sep-2011.
Checked for relevance on 26-Apr-2013.
***Checked for relevance on 29-DEC-2014***


When we are creating and committing any products in BRM, the business events are not reaching to the queue (AQ_QUEUE) table.
There are also no errors in any log files, like eai_js.pinlog, dm_aq.pinlog.
The eai_js. pinlog shows that the business event has been successfully published to dm_aq.

The dm_aq.pinlog shows the below content :

Basically , any action performed from pricing center is not being published to the AQ_QUEUE.
How can we resolve this issue ?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms