Committing Products In BRM Is Not Publishing Messages Into AQ_QUEUE (Doc ID 850074.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.5.0.0.0 [Release 7.3.1 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 26-Sep-2011.
Checked for relevance on 26-Apr-2013.
***Checked for relevance on 29-DEC-2014***

Goal

When we are creating and committing any products in BRM, the business events are not reaching to the queue (AQ_QUEUE) table.
There are also no errors in any log files, like eai_js.pinlog, dm_aq.pinlog.
The eai_js. pinlog shows that the business event has been successfully published to dm_aq.

The dm_aq.pinlog shows the below content :

 
Basically , any action performed from pricing center is not being published to the AQ_QUEUE.
How can we resolve this issue ?

Solution

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