CCB Message [Web Server did not respond correctly], Result Of Weblogic Error [Read timed out] (Doc ID 859931.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later   [Release: 2.1 and later ]
Oracle Utilities Business Intelligence - Version: 2.2.0 and later    [Release: 2.2 and later]
Oracle Enterprise Taxation Management - Version: 2.1.5 and later    [Release: 2.1 and later]
Information in this document applies to any platform.

Goal

I am getting "read timed out" errors in my weblogic_current log file. When in Control Central and
doing a search, many users getting the error: "Web Server did not respond correctly". I noticed
the messages in the log file and have never seen them before. Can you tell me what is going on?


####<Jul 1, 2009 10:49:32 AM CDT> <Error> <HTTP>
<mdu-go-ccbstsap1.mdu.com> <myserver> <[ACTIVE] ExecuteThread: '3' for queue:
'weblogic.kernel.Default (self-tuning)'> <> <> <>
<1246463372558> <BEA-101019>
<[weblogic.servlet.internal.WebAppServletContext@32b83fd - appName: 'SPLWeb', name: '/spl',
context-path: '/spl'] Servlet failed with IOException
weblogic.utils.NestedRuntimeException: Cannot parse POST parameters of request: '/spl/search'
at
weblogic.servlet.internal.ServletRequestImpl$RequestParameters.mergePostParams(ServletRequestImpl.ja
va:1816)
at
weblogic.servlet.internal.ServletRequestImpl$RequestParameters.parseQueryParams(ServletRequestImpl.j
ava:1703)
at
weblogic.servlet.internal.ServletRequestImpl$RequestParameters.getQueryParams(ServletRequestImpl.jav
a:1656)
at weblogic.servlet.internal.ServletRequestImpl.getParameter(ServletRequestImpl.java:756)
at com.splwg.base.web.common.ServletHelper.populateProfileInfo(ServletHelper.java:144)
at com.splwg.base.web.common.ServletHelper.getRequestContext(ServletHelper.java:123)
at com.splwg.base.web.services.RequestContextFilter.doFilter(RequestContextFilter.java:48)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at
weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java
:3393)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(Unknown Source)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2140)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2046)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:200)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:172)
java.net.SocketTimeoutException: Read timed out


Solution

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