User Receives "Invalid or Expired Session" Message after a Period of Inactivity in the Energy Information Platform (EIP)

(Doc ID 863785.1)

Last updated on OCTOBER 14, 2014

Applies to:

LODESTAR EIP - Version: 04.53
This problem can occur on any platform.
Oracle Utilities Energy Information Platform version 4.53 and above

Symptoms

In Oracle Utilities Energy Information Platform (EIP), users receive "Invalid or Expired Session" message after a period of inactivity in the web.

After receiving this message, the user needs to log back into EIP.

Cause

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