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User Receives "Invalid or Expired Session" Message after a Period of Inactivity in the Energy Information Platform (EIP) (Doc ID 863785.1)

Last updated on JULY 27, 2022

Applies to:

Oracle Utilities Energy Information Platform - Version 04.53 and later
Information in this document applies to any platform.
This problem can occur on any platform.
Oracle Utilities Energy Information Platform version 4.53 and above

Symptoms

In Oracle Utilities Energy Information Platform (EIP), users receive "Invalid or Expired Session" message after a period of inactivity in the web.

After receiving this message, the user needs to log back into EIP.

Cause

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In this Document
Symptoms
Cause
Solution


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