Routing Error message is shown in diag file When Work Orders are submited (Doc ID 869793.1)

Last updated on NOVEMBER 22, 2012

Applies to:

Oracle Communications ASAP - Version 5.2.3 and later
Information in this document applies to any platform.
***Checked for relevance on 22-NOV-2012***

Symptoms

ASAP throws Routing Error when orders are submitted. We get following response from ASAP and ASDL is not sent to NEP.

Response:

<?xml version="1.0" encoding="UTF-8"?>
<mslv-sa:orderFailEvent
xmlns:co="http://java.sun.com/products/oss/xml/Common"
xmlns:mslv-sa="http://www.metasolv.com/oss/ServiceActivation/2003"
xmlns:sa="http://java.sun.com/products/oss/xml/ServiceActivation"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<co:applicationDN/>
<co:eventTime>2009-07-28T20:22:12</co:eventTime>
<sa:currentState>open.running.suspended.failed</sa:currentState>
<sa:orderKey>
<co:applicationDN/>
<co:type/>
<sa:primaryKey>SRT_WORK_ORDER-.1248260644905.28595085.</sa:primaryKey>
</sa:orderKey>
<sa:reason>Routing Error: Invalid NE Host &apos;JAM_CELLSOUTH&apos;,
ASDL &apos;A_CELLSOUTH_1_0_CREATE_SUBSCRIBER&apos;</sa:reason>
<mslv-sa:externalSystemId/>
<mslv-sa:eventId>823</mslv-sa:eventId>
<mslv-sa:eventStatus>1</mslv-sa:eventStatus>
<mslv-sa:serviceKey>
<co:applicationDN/>
<co:type/>
<sa:primaryKey>C_CellSouth_1_0_CREATE_SUBSCRIBER</sa:primaryKey>
<mslv-sa:serviceSequenceNumber>5</mslv-sa:serviceSequenceNumber>
</mslv-sa:serviceKey>
<mslv-sa:rollbackExcept>N</mslv-sa:rollbackExcept>
</mslv-sa:orderFailEvent>

Cause

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