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Installer or Business Modeler "Can't connect to database Oracle library OCI.DLL or ORA803.DLL could not be loaded" (Doc ID 873775.1)

Last updated on JULY 21, 2021

Applies to:

Oracle Demantra Demand Management - Version 7.2.0.2 to 12.2.10 [Release 7.2 to 12.2]
Information in this document applies to any platform.

Goal

Demantra was installed on a windows 64-bit server.
The worksheets are opening fine,
but when trying to sign on to Business Modeler, the following error occurs:

"cannot connect to database oracle library OCI.DLL or ORA803.DLL could not be loaded"

Other users report the following during the installation of a release or patch:
"Update ds.ini failed. Can't connect to database Oracle library OCI.DLL or ORA803.DLL could not be loaded."

Or

"Can't connect to database Oracle library OCI.DLL could not be loaded."

Solution

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In this Document
Goal
Solution
 Demantra 12.2.5.1 and lower versions
 Demantra 12.2.6 and upper versions
References

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