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Billing Fails For Accounts Which Include A Cycle Fold Product With OP_ZONEMAP_POL_GET_LINEAGE Error (Doc ID 944117.1)

Last updated on AUGUST 24, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When billing occurs with a specific product that has a cycle fold, an account owning this product fails to bill (with an error). The error indicates that the zone map cannot be found. But, there are no zonemaps in the system.

2)  Purchase the above deal

3)  Run billing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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