JOB STATUS FAILURE FOR HTML FORM GENERATION UPGRADE UTILITY (Doc ID 949613.1)

Last updated on JULY 08, 2011

Applies to:

Oracle Clinical - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Trying to generate PDR templates using using the HTML Form Generation Utility (OCDCITEMPLATE.HTM). Some PDR HTML are succesfully generated, but now the process has stopped, failed or has hung.


-- Steps To Reproduce:
1. Login as any super user account 
2. Query and select Study PDFRUN 
3. Click on the [Generate] button 
4. Check the job status and log file 
5. Job status = "FAILURE" or "STARTED"

The log shows the following:

Env:
Report Server being used: rep90ocprod
Datebase: ocprod1
Username: OPS$BM
Image Folder path: \\ocprod\rdc\dcif_images
Image URL path: http://ocprod/opa45/rdc/dcif_images
Html Image URL path: crfimages
---------------------------------------------------
Note:
Refer troubleshooting information on Creating Graphic Layouts in User Guide
for resolving any failures listed in this log file.
---------------------------------------------------
Start Time 20-APR-2009 15:50:25
Generating PDR Templates and HTML DE Forms for study: 07_BI_204_01
Generating PDR Template for dci: SAE (id : 197224 ) version: 1

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms