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MetaSolv Solution Application Server does not startup properly - ASRStartup.init() and GenericStartup.init() failed (Doc ID 958966.1)

Last updated on AUGUST 22, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.13 and later
Information in this document applies to any platform. *** ***

Symptoms

Cannot access the MetaSolv Solution AppServer Runtime Information page or the URLNamingServicePort (deifined in gateway.ini) after installing/deploying MetaSolv Solution version 6.0.16, ASR 38 and ASR 39 to the WebLogic server. 

http://[IPADDDRESS]:[PORT]/getRuntimeInfo.do
http://[IPADDRESS]:[URLNamingServicePort]/

The server does not startup properly and "ASRStartup.init()" and "GenericStartup.init() failed" messages are received in the {SERVER}.mss.log.  Also receive "java.lang.StringIndexOutOfBoundsException: String index out of range: -1" and "Could not connect to database java.sql.SQLException: ORA-01017: invalid username/password" errors in the appserverlog.xml.  The WebLogic Administration Console is accessible.

ASRStartup.init() and GenericStartup.init() failed errors in the the {SERVER}.mss.log file during startup:

Cause

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In this Document
Symptoms
Cause
Solution

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