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Change_Start_Time_On_Activation : Activating a Backdated Purchase Resets the Product Purchase/Cycle/Usage Start Date to the Current Activation Date (Doc ID 979385.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.4.0.1.0 [Release 7.3.0 to 7.4.0]
Information in this document applies to any platform.

Symptoms

Activating an inactive product that has a purchase/cycle/usage start date that is earlier than the actual purchase date (effective_t date) does not work properly. The purchase/cycle/usage start date gets reset to
the actual purchase date when you activate the product. No error message is generated.

Steps to Reproduce
------------------------
1) Create account on the first of any month .
2) Advance pin_virtual_time to 12th of the month.
3) Purchase Plan 3 - Unlimited Web Access with Recurring Discounts as inactive.
    Set purchase/cycle/usage start dates to  first of the month. Save changes.
4) Activate product and save changes.
5) Refresh Customer Center view. Notice that purchase/cycle/usage start times have been reset to the 12th of the Month.

Cause

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In this Document
Symptoms
Cause
Solution


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