WHY ARE SOME WORKORDERS NOT APPEARING ON DISPATCHER WORKSTATION (DW) FIELD ORDER LIST? (Doc ID 980706.1)

Last updated on DECEMBER 27, 2009

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.5.23 - Release: 1.4
Information in this document applies to any platform.

Symptoms

Orders are being added in our CIS system and they are in the Oracle Utilities Mobile Workforce Management (MWM) database. However, they are not showing up on the Dispatcher Workstation (DW) field order list.

Cause

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