WHY ARE SOME WORKORDERS NOT APPEARING ON DISPATCHER WORKSTATION (DW) FIELD ORDER LIST? (Doc ID 980706.1)

Last updated on JULY 27, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.5.23 and later
Information in this document applies to any platform.

Symptoms

Orders are being added in our CIS system and they are in the Oracle Utilities Mobile Workforce Management (MWM) database. However, they are not showing up on the Dispatcher Workstation (DW) field order list.

Changes

Cause

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WHY ARE SOME WORKORDERS NOT APPEARING ON DISPATCHER WORKSTATION (DW) FIELD ORDER LIST? (Doc ID 980706.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!