UNABLE TO APPROVE TIME CARDS:"Error: Initialization ORA-01403: no data found" (Doc ID 981198.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.7.15.3.1 and later
Information in this document applies to any platform.

Symptoms

Supervisor goes to the Weekly Time view for an employee in the Timekeeping Module and clicks the Approve Timesheets view. Normally, they would see a message that says "5 timesheets will be approved..." but now, they are seeing "zero timesheets will be approved..." and, when they click OK, they get the following Error:"Initialization ORA-01403: no data found"

Cause

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