CCG 5.5.1 Installation Error on 11G DataBase "<ORACLE_HOME> Environment Variable Points to an Environment that does not Contain the Required Connection Software"
(Doc ID 986052.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Configuration Controls Governor - Version 5.5.1 and laterInformation in this document applies to any platform.
Symptoms
On : Oracle Configuration Controls Governor (CCG) 5.5.X version, Install, Migration, Upgrade
During new install of CCG 5.x.x, installer fails with following error:
ERROR:
-----------
When attempting to run installer for ccg 551 on an 11G database
the following error occurs.
$ ./install.sh -c -d5 -fccg-551-install.apf
Starting Oracle Installation Engine 1.2.1
<ORACLE_HOME> environment variable points to an environment that does not contain
the required connection software. (classes12.jar or classes12.zip)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ./install.sh -c -d5 -fccg-551-install.apf
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the CCG product.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |