Troubleshooting - Candidate Matched to Requisition Did Not Receive the Default Request More Info Message Template
(Doc ID 1044992.1)
Last updated on JULY 21, 2023
Applies to:
Oracle Taleo Recruiting Cloud Service - Version 10 SP3 and laterInformation in this document applies to any platform.
Purpose
The following things may be evident or represent what the user is trying to accomplish:
- User answered Yes to Do you want to send an email to each candidate to request more information but candidate never received the notification.
- Request More Information dialog box does not display when matching a candidate to a requisition.
- Candidate did not receive the Candidate Matched to Requisition correspondence following a match.
- The correspondence was not sent.
Do not confuse the "Request More Information" of the Match Candidate on Requisition with the "Request More Information" of the Career Section, used to redirect candidates to the "Request More Information" Application Flow based on their initial submission answers.
The current document is about the correspondence that can be sent to candidates matched manually on requisitions by users.
The current document is about the correspondence that can be sent to candidates matched manually on requisitions by users.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| References |