Troubleshooting - Candidate Matched to Requisition Did Not Receive the Default Request More Info Message Template
(Doc ID 1044992.1)
Last updated on SEPTEMBER 22, 2020
Applies to:Oracle Taleo Recruiting Cloud Service - Version 10 SP3 and later
Information in this document applies to any platform.
The following things may be evident or represent what the user is trying to accomplish:
- User answered Yes to Do you want to send an email to each candidate to request more information but candidate never received the notification.
- Request More Information dialog box does not display when matching a candidate to a requisition.
- Candidate did not receive the Candidate Matched to Requisition correspondence following a match.
- The correspondence was not sent.
The current document is about the correspondence that can be sent to candidates matched manually on requisitions by users.
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