My Oracle Support Banner

Troubleshoot Grid Infrastructure Startup Issues (Doc ID 1050908.1)

Last updated on AUGUST 23, 2024

Applies to:

Oracle Database Cloud Schema Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Oracle Database - Standard Edition - Version 11.2.0.4 to 11.2.0.4 [Release 11.2]
Information in this document applies to any platform.

Purpose

 

This note is to provide reference to troubleshoot 11gR2 and 12c Grid Infrastructure clusterware startup issues. It applies to issues in both new environments (during root.sh or rootupgrade.sh) and unhealthy existing environments.  To look specifically at root.sh issues, see <note 1053970.1> for more information. 

Scope

This document is intended for Clusterware/RAC Database Administrators and Oracle support engineers. 

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Scope
Details
 Start up sequence:
 Cluster status
 Case 1: OHASD does not start
 Case 2: OHASD Agents do not start
 Case 3: OCSSD.BIN does not start
 Case 4: CRSD.BIN does not start
 Case 5: GPNPD.BIN does not start
 Case 6: Various other daemons do not start
 Case 7: CRSD Agents do not start
 Case 8: HAIP does not start
 
 Network and Naming Resolution Verification
 Log File Location, Ownership and Permission
 In Grid Infrastructure cluster environment:
 In Oracle Restart environment:
 Network Socket File Location, Ownership and Permission
 In Grid Infrastructure cluster environment:
 In Oracle Restart environment:
 Diagnostic file collection
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.