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Fusion PIM: Cannot Create a New Item in a New Organization - Item Class LOV Is Empty (Doc ID 1288983.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Fusion Product Hub Cloud Service - Version and later
Oracle Fusion Sales Catalog - Version and later
Oracle Fusion Product and Catalog Management - Version and later
Oracle Fusion Sales Catalog Cloud Service - Version and later
Oracle Fusion Inventory Management Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


When attempting to create a new item in a newly created item/inventory organization, the user is unable to select an Item Class. The list of values is empty, and as a result, the user also does not have access to Item Templates.

Expect the item class and item templates to be available to the item creation UI in the new item/inventory organization.

The issue can be reproduced at will with the following steps:

1. Create an item organization via Setup and Maintenance.

Manage Item Organizations > Create a new organization and save

2. Navigator > Product Information Management > Items

3. Items > Create Item

Enter new org name and check Create New.
Enter number of items = 1.
Observe the LOV for item class is empty. Also, no item templates are available.




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