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PRC:POZ:Common Problems And Solutions When Manage Supplier Registrations in Manage Supplier Information (Doc ID 1392718.1)

Last updated on APRIL 30, 2021

Applies to:

Oracle Fusion Supplier Portal Cloud Service
Oracle Fusion Supplier Portal - Version 11.1.1.5.1 and later
Information in this document applies to any platform.

Purpose

This guide covers the issues that may be encountered during the supplier registration process using the Supplier Portal Registration URL.

 

 If you are a Software-as-a-Service (SaaS) customer, there are multiple sections in this document that need not be performed by you. Please log a Service Request in My Oracle Support for Oracle to do this for you.

 

The typical flow for supplier registration is as follows:

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Why do users get an error when accessing the registration page?
 Why does the User Account status on the View/Edit Contact page show ‘Error’ or remain as ‘Processing’ for more than 10 minutes?
 Why is the User Account status on the View/Edit Contact page ‘Active’ but no email Notification with the temporary password has been sent to the email address of the user?
 Why is the User Account status on the View/Edit Contact page ‘Active’ even though no email Notification was sent to the email address of the user confirming that the User Account has been created?
 Is it possible to make the 'Bank Account' Section mandatory while registering a new supplier?


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