Unable To Add Roles In Manage Supplier User Roles (Doc ID 1471250.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle Fusion Supplier Portal - Version 11.1.11.1.0 and later
Oracle Fusion Supplier Portal Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior:

 When going to Manage Supplier user roles. There are no roles and user is not able to add any role,  hence there is not possible to assign any role to the new supplier users.

Expected Behavior:

Be able to add the Roles in Manage Supplier Roles.

Steps to Reproduce:

The issue can be reproduced at will with the following steps:
1. From Setup And Maintenance
2. go to Manage Supplier user Roles
No records are retrieved  and the Add action is not avaialble.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms