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Fusion Applications BI Publisher : A number of users are unable to run any BI Publisher reports. Attempting to do results in a '10.5.1 500 Internal Server Error' (Doc ID 1604731.1)

Last updated on JANUARY 23, 2018

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.5.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

A number of users in our environment are unable to run any BI Publisher reports. Whenever they attempt to do so they encounter the following error :

After testing it was established that the user was able to login to both the /analytics and /xmlpserver URLs without any issues.

Following attempts to run BI Publisher reports a review of the bipublisher.log file showed the following errors (note the top of each stack is shown as the stack in each case was of a significant size) :

  

Cause

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