My Oracle Support Banner

Classic Insight: High Number of Contact Complaints on 'Spam Unsubscribe' Report (Doc ID 1611087.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Symptoms

You see a large number of complaints on the Classic Insight Spam Unsubscribe report.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 To resolve complaints as a result of a high number of stale or inactive contacts
 To resolve complaints from contacts receiving unexpected or irrelevant emails
 To resolve complaints from contacts in a rented or purchased list
 Related Reading
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.