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FAQ: Email Opens (Doc ID 1615814.1)

Last updated on FEBRUARY 06, 2024

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.


This article describes some of the most common questions around email opens and email open rates, including how they are calculated and what factors affect them.

Questions and Answers

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In this Document
Questions and Answers
 How are email open rates calculated by Eloqua?
 Why is my open rate low for an email?
 What should my email open rate be? What is a good email open rate?
 How can I improve my email open rate?
 How can I tell if my subject lines are compelling enough to encourage contacts to open my emails?
 Why does my email opens metric show contacts which were never sent the email?
 Related Reading

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