Troubleshooting - Incorrect Referral information
(Doc ID 1633399.1)
Last updated on JANUARY 10, 2024
Applies to:
Oracle Taleo Recruiting Cloud Service - Version 13C and laterInformation in this document applies to any platform.
Purpose
Symptoms:
- Referrer is different on general profile and submissions.
- Referrer is not the right candidate / Agent.
- Referral is expired while it should still be valid.
- Referral did not expire as it should.
- Referral is missing on submission or profile.
- There is no referral on the candidate file or referral tab is empty.
- Cannot find referrer on a candidate file.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| References |