Fusion Goal Management: When Manager rejects/approves a goal, the Employee receives two notifications

(Doc ID 1635582.1)

Last updated on MAY 09, 2016

Applies to:

Oracle Fusion Goal Management Cloud Service
Oracle Fusion Goal Management - Version 11.1.7.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Goal

ACTUAL BEHAVIOR
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The worker is receiving two email notifications for every action (either approve or reject) done by the Manager for all the goal transactions.

EXPECTED BEHAVIOR
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Expect that only one notification should be sent to the employee when line manager approves/ rejects the transaction.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as employee and edit a goal
2. Approval notification is sent to the Manager and he rejects the transaction
3. Employee receives 2 email notifications in his email inbox
4. Same behavior is observed for other goal transactions such as adding a goal, cancelling the goal etc
 

Solution

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