Email Notification Enabled but Email Not Received From HCM Scheduled Process
Last updated on MARCH 08, 2017
Applies to:Oracle Fusion Application Toolkit - Version 188.8.131.52.0 and later
Oracle Fusion Global Human Resources - Version 184.108.40.206.0 and later
Oracle Fusion Benefits Cloud Service - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 1.0]
Information in this document applies to any platform.
Checked for relevancy on 28/Aug/2015
Users are on HCM 11.1.7 and running a scheduled process from Compensation Management.
The schedule process runs to completion however the email notification is not received by users in MS Outlook.
The issue can be reproduced at will with the following steps:
1. Navigator>Schedule Processes UI > Schedule New Comp Refresh Process.
2. check notify me when this process ends on the notification tab.
3. The issue occurs from the compensation ---> refresh data UI when submitting a job also.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms