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Email Notification Enabled but Email Not Received From HCM Scheduled Process (Doc ID 1640654.1)

Last updated on APRIL 21, 2020

Applies to:

Oracle Fusion Application Toolkit - Version and later
Oracle Fusion Global Human Resources - Version and later
Oracle Fusion Benefits Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.
Checked for relevancy on 28/Aug/2015


Users are on HCM 11.1.7 and running a scheduled process from Compensation Management.

The schedule process runs to completion however the email notification is not received by users in MS Outlook.

The issue can be reproduced at will with the following steps:
1. Navigator>Schedule Processes UI > Schedule New Comp Refresh Process.
2. check notify me when this process ends on the notification tab.
3. The issue occurs from the compensation ---> refresh data UI when submitting a job also.


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