Scheduled Report Deliver Blank Files (Doc ID 1666191.1)

Last updated on JULY 10, 2014

Applies to:

Oracle TBE Reporting Cloud Service - Version N/A to N/A [Release 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When a scheduled Insight report is delivered by email, the export file is blank.

EXPECTED BEHAVIOR
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When a scheduled Insight report is delivered by email, the export file contains data for the report.

STEPS
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The issue can be reproduced at will with the following steps:
1. Click the "Reports" Tab.
2. Click "Insight."
3. Find the report you want to schedule, and click the "Schedule" button.
4. Select the Frequency you want the report run: either Daily, Weekly or Monthly.
5. Enter the Parameters of the report (if any.)
6. Enter Sending options.
7. Click "Save Scheduled Report."

Cause

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