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Scheduled Report Delivers Blank Files (Doc ID 1666191.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle TBE Reporting Cloud Service - Version N/A to N/A [Release 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When a scheduled report is delivered by email, the export file is blank.

EXPECTED BEHAVIOR
When a scheduled Insight report is delivered by email, the export file contains data for the report.

STEPS
The issue can be reproduced at will with the following steps:
1. Click the Reports Tab.
2. Click Run Report.
3. Find the report you want to schedule, and click the Schedule button.
4. Select the Frequency you want the report run: either Daily, Weekly or Monthly.
5. Enter the Parameters of the report (if any.)
6. Enter Sending options.
7. Click Save Scheduled Report.

Cause

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In this Document
Symptoms
Cause
Solution
References


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