Authentication Failure On Switch To Proxy User Or Impersonation Feature In Federation SSO Enabled Fusion Application Environment

(Doc ID 1668705.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Application Toolkit - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

In a Federation Single Sign-On enabled Fusion Applications environment, users fail to switch to their proxy user, as defined using the Proxy User feature.

Refer: How to Enable a Person to be Able to Select as a Proxy (Doc ID 1375999.1) for more information on the proxy functionality. 


Steps to reproduce the issue:

1. Set up user N as a proxy for user A

2. Login Fusion Application as user N,

3. Click Switch To --> user A

A login page will be shown

4. After entering user name and password, click Ok

Nothing happens, and it is not switched to user A

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms