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Authentication Failure On Switch To Proxy User Or Impersonation Feature In Federation SSO Enabled Fusion Application Environment (Doc ID 1668705.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Oracle Fusion Application Toolkit - Version and later
Oracle Fusion CX Sales Cloud Service - Version and later
Oracle Fusion Financials Common Module Cloud Service - Version and later
Oracle Fusion Global Human Resources Cloud Service - Version and later
Oracle Fusion Payables Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


In a Federation Single Sign-On enabled Fusion Applications environment, users fail to switch to their proxy user, as defined using the Proxy User feature.

Refer: How to Enable a Person to be Able to Select as a Proxy (Doc ID 1375999.1) for more information on the proxy functionality. 

Steps to reproduce the issue:

1. Set up user N as a proxy for user A

2. Login Fusion Application as user N,

3. Click Switch To --> user A

A login page will be shown

4. After entering user name and password, click Ok

Nothing happens, and it is not switched to user A


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