Receiving error message: "Either the offer you clicked on has expired, or we are no longer accepting responses from the form you submitted" (Doc ID 1774350.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

 An end-user receives the error message: "Either the offer you clicked on has expired, or we are no longer accepting responses from the form you submitted on unsubscribe form" when submitting a form or clicking on a link in an email message.

Cause

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