When trying to open an invalid plan component, get ADF_FACES-60096: Server Exception during PPR, #31 (Doc ID 1920498.1)

Last updated on JUNE 02, 2023

Applies to:

Symptoms

When attempting to open or save the plan component "Attainments ALL",  the following error occurs.

ERROR
-----------------------
ADF_FACES-60097: For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096: Server Exception during PPR, #31.

OR

An application error has occurred.  Your help desk can use the following information to obtain a more detailed description of this incident: 24, Server Domain: ICDomain, Server Instance: IncentiveCompensationServer_1, Application Name: IncentiveCompensationApp.

OR

Invalid reason shows <div class="xum

OR

The plan component PLAN_COMPONENT_1 depends on plan component PLAN_COMPONENT_2 and must be a higher calculation sequence. (CN-1575151).

STEPS
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The issue can be reproduced at will with the following steps:
Navigator > Compensation Plans > Manage Compensation Plan "2014 All Products" > Drill down on plan component "Attainment ALL"

Changes

User had create a new set of performance measures and plan component similar to an existing valid setup.

However, because of performance measure's expression referencing other performance measures, user can easily miss a dependency.

OR

If user had duplicate an expression that had reference another performance measure's name that had recently been changed, the link internally is still associated to the original performance measure.

From the expression UI, user might not be able to see the original name of performance measure so thinks the expression is correct.

OR

User has modify the one of the performance measure's  expression in the plan component that is refering to other performance measures.

Cause

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