Verified Person Passport Error (Doc ID 1936633.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 11A and later
Oracle Taleo Platform Cloud Service - Passport Framework - Version 11A and later
Information in this document applies to any platform.

Symptoms

The user below receives an error message when requesting a screening service (background) in Taleo. It never links out to the VerifiedPerson site. 

 

Changes

 User recently changed SmartOrg email address which is the username that is being validated on partner's end.

Cause

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