Passport: Service provider "Verified Person" error "This service request cannot be processed."
(Doc ID 1936633.1)
Last updated on FEBRUARY 28, 2023
Applies to:
Oracle Taleo Platform Cloud Service - Passport Framework - Version 11A and laterOracle Taleo Recruiting Cloud Service - Version 11A and later
Information in this document applies to any platform.
Symptoms
When requesting the Verified Person passport service there is an error:
A Taleo log (not accessible to customers) also shows this error: "'Login Authentication for this account failed"
Changes
The requester of the service recently changed their SmartOrg email address.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |