Verified Person Passport Error

(Doc ID 1936633.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 11A and later
Oracle Taleo Platform Cloud Service - Passport Framework - Version 11A and later
Information in this document applies to any platform.


The user below receives an error message when requesting a screening service (background) in Taleo. It never links out to the VerifiedPerson site. 



 User recently changed SmartOrg email address which is the username that is being validated on partner's end.


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