How To Create 'Default value' In 'Receipts from Criteria' Section Of Remit-to Address To Get The Address Defaulted (Doc ID 1945560.1)

Last updated on JANUARY 18, 2023

Applies to:

Goal

How to use 'Default value' in 'Receipts from Criteria' section of remit-to address to get Remit-to Address field defaulted on the Payments (tab) during create transaction flow. User would like to avoid assigning every single country to the Remit to Address. Unable to resolve after following steps from Doc ID 1577245.1.

Steps to Replicate
Setup-
1. Navigate to Manage Remit-to Address
2. Search the address
3. Add 'Default value' in the Country field in 'Receipt from Criteria' section

Transaction-
1. Navigate to Receivables> Billing> Create Transaction
2. Enter required details
3. Select desired Customer Bill-to Name and Save
4. Receive error and a warning -
    The default remit-to address was not populated. Enter a valid remit-to address (AR-855322).
5. Navigate to payments (tab) and find 'Remit-to Address' field as blank

Note- This only works if you add a country in 'Receipt from Criteria'

Solution

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