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Step Not Started When Condition Is Met (Doc ID 1949268.1)

Last updated on JANUARY 22, 2024

Applies to:

Oracle Taleo Onboarding Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

Step did not trigger even when the condition was met.

Step is not listed in the Candidate Process Details view

 

Changes

Verify the setting to enable the Dynamic Condition Evaluation. Path: Configuration  > Onboarding > Settings > Proactive update of waiting conditions 

If the Dynamic Condition Evaluation (DCE) setting is enabled, conditions are continually monitored. This feature makes loops unnecessary if using Offer or Personal information type fields in the condition. When a supported field value is entered or updated in Recruiting, the system checks to see whether this data is used in a waiting condition in an active Onboarding process. If so, the waiting conditions are re-evaluated according to that new information. There are some step configurations that affect the behavior. For more information on Dynamic Condition Evaluation. Document 2277259.1 Dynamic Condition Evaluation Feature (DCE).

Cause

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