Error When Using Password Link on the Login Screen [Users are instructed to contact the system administrator] (Doc ID 1952931.1)

Last updated on AUGUST 05, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

While on the login page, when clicking on the 'Forgot Password' link, users are unable to change their passwords.

The error that is received is:
Users are instructed to contact the system administrator

Cause

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