Collections Dashboard: At Account Or Site Level for Customer: Dunning Option Not Available In Contact Responsibilities List of Values LOV (Doc ID 1959044.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Fusion Advanced Collections - Version 11.1.7.0.0 and later
Oracle Fusion Advanced Collections Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Collections-Manage Customer Correspondence

ACTUAL BEHAVIOR
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Unable to designate Account or Account Site Contact as a Dunning Contact - the Dunning value is not listing in the Account Responsibilities List of Values

Cause

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