ERROR: SFTP Import - "Your Username or Password Is Invalid for the Hostname Provided"

(Doc ID 1959878.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Goal

To resolve the issue prompting the SFTP import error message: "Your username or password is invalid for the hostname provided".

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms