Fusion Manage Benefits: Collapsing Rule is not Working for a Worker for the Second Time.
(Doc ID 1967903.1)
Last updated on JULY 29, 2022
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and laterInformation in this document applies to any platform.
Symptoms
A collapsing rule was created such that – If two life events, ‘Change Hours’ and ‘Compensation Changed’, occur within a proximity of 1 day, ‘Compensation Changed’ should be processed and ‘Change Hours’ should be voided.
The first time the Collapse Life Event is processed, the rule logic is applied and only ‘Compensation Changed’ is being processed.
Again created these two life events as on 1/1/2015, but the second time the collapsing rule is not applied, and both events are in unprocessed state.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |