My Oracle Support Banner

Unable To Run Graphical Tools (GUI) (runInstaller, DBCA and DBUA) On Exadata 12.1.2.1.0 + 18.1.X.X.X And Above (Doc ID 1969308.1)

Last updated on JUNE 03, 2020

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
Linux OS - Version Oracle Linux 6.0 with Unbreakable Enterprise Kernel [2.6.32] and later
Oracle Exadata Storage Server Software - Version 12.1.2.1.0 and later
Linux x86-64

Purpose

On Exadata database servers updated or imaged from releases 12.1.2.1.0 it's not possible to start any Oracle GUI utility depending on graphical packages. Programs such as runInstaller, DBCA, DBUA and VNC fail. This note will provide instructions on how to install the required packages after updating or installing Exadata images using Oracle Linux 6 or Oracle Linux 7. The version of the packages used in this note are examples.  You should choose the version that matches your Exadata image version.

This note is applicable to every future image releases until the required X11 packages will not be included into a newer FW release.

A typical error message seen is:

 

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.