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Unable to run graphical tools (gui) (runInstaller, dbca and dbua) on Exadata 12.1.2.1.0 - 18.1.X.X.X (Doc ID 1969308.1)

Last updated on JANUARY 21, 2020

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
Linux OS - Version Oracle Linux 6.0 with Unbreakable Enterprise Kernel [2.6.32] to Oracle Linux 6.0 with Unbreakable Enterprise Kernel [2.6.32] [Release OL6]
Oracle Exadata Storage Server Software - Version 12.1.2.1.0 to 18.1.3.0.0 [Release 12.1 to 12.2]
Linux x86-64

Purpose

On Exadata database servers updated or imaged from releases 12.1.2.1.0 it's not possible to start any Oracle GUI utility depending on graphical packages. Programs such as runInstaller, dbca or dbua but also vnc fail. This note will provide instructions on how to install the required packages after updating or installing Exadata 12.1.2.1.0 and higher Oracle Linux 6. The release of the packages indicate in this note could not be right on the last firmware releases, in this case you should choice an higher release for each package.

This note is applicable to every future Image release until the required X11 packages will not be included into a newer FW release.

A typical error message seen is:

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References

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