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An Error Is Returned When Cloning a Quote in Salesforce [Attempting to update (as part of an upsert) parent field] (Doc ID 1981163.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When trying to clone a quote in Salesforce (SFDC), the following error is returned:

Could not perform Action: Save & Synch with SFDC
During commerce integration Process ID: 12345678, Name: SFDC Export Products Upsert 200
Exception occurred for Integration Process ID: 23456789, Name: SFDC Export Products Upsert 200
Attempting to update (as part of an upsert) parent field BigMachines__Quote__c with new value XXXX, current value is YYYY

Cause

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