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Problems Connecting Through Oracle Social Network Add-In for Microsoft Outlook (Doc ID 1982775.1)

Last updated on APRIL 10, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.1.1.8.0 to 11.1.9.0.0 [Release 11]
Oracle Social Network Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 11]
Information in this document applies to any platform.

Symptoms


Oracle Social Network (OSN) Add-In for Microsoft Outlook

When entering the account information in Oracle Social Network Add-In for Microsoft Outlook you are getting the error:

The entered server and user credentials are correct.

Cause

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