Quote is Stuck during Approval because of Error [You do not have permission to perform Action] (Doc ID 1986762.1)

Last updated on JULY 24, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

After submitting a quote for approval it gets stuck: approving or revising are not possible anymore and the following error message is prompted:

"You do not have permission to perform Action: Revise Discount Approval as corresponding Submit action has not been performed."

 This error rolls back the Request Approval action but the rollback is incomplete, the step transition remains.

Cause

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