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An Active Assignment Rule Set Not Found Error When Assigning Leads (Doc ID 1989203.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Lead Management Cloud Service - Version to [Release 1.0]
Oracle Fusion Lead Management - Version to [Release 1.0]
Information in this document applies to any platform.


A matching candidate Rule Set was created and associated with the Sales_Lead_TBA_Rule Rule Set Group. Both MKL_LEAD_ASSIGNMENT_MATCHING_RULE AND MKL_LEAD_ASSIGNMENT_RULE were associated with Sales_Lead_TBA_Rule Rule Set Group, but when running Lead Assignment, the following error is generated:

JBO-MOW:::MOW_AMENG_NO_RULE_SETS_FOR_IP: <MESSAGE><NUMBER>MOW-225011</NUMBER><TEXT>An active assignment rule set cannot be found. Contact your help desk.</TEXT>

The issue can be reproduced at will with the following steps:
1. Navigate to Lead Qualification
2. Edit or create a new lead
3. Select Actions> Reassign


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