An Active Assignment Rule Set Not Found Error When Assigning Leads
(Doc ID 1989203.1)
Last updated on FEBRUARY 01, 2019
Applies to:Oracle Fusion Lead Management Cloud Service - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 1.0]
Oracle Fusion Lead Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 1.0]
Information in this document applies to any platform.
Customer has created a matching candidate Rule Set called "Min_Reqs_to_Assign_Territories" which is associated with the Sales_Lead_TBA_Rule Rule Set Group. The customer has associated both MKL_LEAD_ASSIGNMENT_MATCHING_RULE AND MKL_LEAD_ASSIGNMENT_RULE to Sales_Lead_TBA_Rule Rule Set Group but when they run Lead Assignment, the following error is generated:
The issue can be reproduced at will with the following steps:
1. Navigate to Lead Qualification
2. Edit or create a new lead
3. Select Actions> Reassign
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