Transactions Failed Eligibility Due to Credit Category Is Not Assigned to the Compensation Plan. (Doc ID 1996593.1)

Last updated on APRIL 06, 2015

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.9.2.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

After calculations, the transactions completed with Eligibility Error status.

Changes

1. Get a sample transaction that has Eligibility error and note down the name of the credit category on the transaction.
    Navigator > Credits and Earnings > Manage Credits  ... search where [ Process Status ] = Eligibility error

2. Get the compensation plan assigned to the credit receiver and note the date assignment
    Navigator > Participant Snapshot > Select Participant (search on credit receiver) > Manage Compensation Plans

 

 

Cause

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