Transactions Failed Eligibility Due to Credit Category Is Not Assigned to the Compensation Plan.
(Doc ID 1996593.1)
Last updated on MARCH 15, 2024
Applies to:
Oracle Fusion Incentive Compensation - Version 11.1.9.2.0 and laterOracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Symptoms
After calculations, the transactions completed with Eligibility Error status.
Changes
1. Get a sample transaction that has Eligibility error and note down the name of the credit category on the transaction.
Navigator > Credits and Earnings > Manage Credits ... search where [ Process Status ] = Eligibility error
2. Get the compensation plan assigned to the credit receiver and note the date assignment
Navigator > Participant Snapshot > Select Participant (search on credit receiver) > Manage Compensation Plans
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |